Privacy policy

Last updated: 28 October 2026

This policy explains what personal information Fuzeflo collects when you use www.fuzeflo.co.uk or contact us, how we use it, and your rights.

Who we are

Fuzeflo Ltd ("Fuzeflo", "we", "us") is the controller of your personal information. We're a company registered in England and Wales, company number 17250925.

Registered office: 92 Clarence Road, Benfleet, England, SS7 1DB
Email: hello@fuzeflo.co.uk

What we collect

• When you contact us: your name, email address and anything you include in your message.
• When you use the website (only if you accept analytics cookies): the pages you view, how you arrived at the site, your device and browser type, and your approximate location (to town/country level). This is collected using Google Analytics, loaded through Google Tag Manager.
• Technical data: our hosting provider processes your IP address and basic request information so the website can be delivered securely.

How we use it and our lawful basis

• To reply to your enquiry and provide our services: our legitimate interest in responding to you, or taking steps at your request before entering into a contract.
• To understand how the website is used and improve it: your consent, which you can withdraw at any time via cookie settings.
• To keep the website secure and working: our legitimate interest in running a safe, reliable website.

We don't sell your personal information or use it for automated decision-making.

Who we share it with

We only share your information with trusted providers who help us run our business:

• Cloudflare (website hosting and security)
• Google (website analytics and tag management, only with your consent)
• Our email provider (to receive and reply to messages)

We may also share information if required by law, or to protect our rights.

International transfers

Some of our providers may process data outside the UK, including in the United States. Where this happens, we rely on appropriate safeguards such as the UK International Data Transfer Addendum, the UK–US data bridge, or other mechanisms approved under UK data protection law.

How long we keep it

• Enquiries: for as long as needed to deal with your enquiry, and for up to 2 years afterwards unless you become a customer.
• Analytics data: up to 14 months.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal information, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To exercise any of these rights, email hello@fuzeflo.co.uk. We'll respond within one month.

Complaints

If you're unhappy with how we've handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

For details of the cookies we use, see our cookie notice.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.